Legal

Privacy Policy

Last updated: July 2026

Template notice: This document is a generic template intended as a starting point. It should be reviewed and tailored by a qualified legal professional before being published or relied upon.

1. Introduction

ProHub Group ("we", "us", or "our") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, store, and share personal information when you visit our website or engage with our services. We process personal information in accordance with the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018.

2. Information We Collect

We may collect and process the following types of information:

Identity information such as your name and job title.
Contact information such as your email address, business name, and phone number.
Enquiry information you provide via our contact form or other communications.
Technical information such as IP address, browser type, device information, and pages visited.
Marketing preferences where you have opted in to receive communications.

3. How We Use Your Information

We use the information we collect for the following purposes:

To respond to enquiries and provide the services you have requested.
To manage and improve our website, services, and client relationships.
To send relevant communications where you have consented to receive them.
To comply with legal, regulatory, and contractual obligations.

Our lawful bases for processing include consent, the performance of a contract, legitimate interests, and compliance with legal obligations.

4. Cookies

Our website may use cookies and similar technologies to improve user experience, understand site usage, and support marketing activity. You can control cookie preferences through your browser settings. Disabling certain cookies may affect site functionality.

5. Data Sharing

We do not sell your personal information. We may share information with trusted third parties who support our operations, including IT and hosting providers, professional advisers, and analytics services. All such parties are required to handle personal data in line with applicable data protection laws.

We may also disclose information where required by law or to protect our legal rights.

6. Your Rights (UK GDPR)

Under UK GDPR you have the right to:

Access the personal information we hold about you.
Request correction of inaccurate or incomplete information.
Request erasure of your personal information in certain circumstances.
Restrict or object to processing of your personal information.
Request the transfer of your information to another organisation (data portability).
Withdraw consent at any time where processing is based on consent.
Lodge a complaint with the Information Commissioner's Office (ICO).

7. Data Retention

We retain personal information only for as long as is necessary to fulfil the purposes for which it was collected, including any legal, accounting, or reporting requirements. Retention periods will vary depending on the type of information and the purpose of processing.

8. Contact for Privacy Queries

For any questions about this Privacy Policy, or to exercise your rights under UK GDPR, please contact ProHub Group via our contact page.