Legal and Standards
Client and Professional Standards
These are the professional standards we set for ourselves when advising and supporting clients. They are our own internal standards and are not a claim of membership of any professional regulatory body.
Last updated: August 2026
1. Our principles
- Integrity in how we advise, price and report
- Confidentiality in how we handle client information
- Clear communication about scope, progress and constraints
- Responsible recommendations that are proportionate to the business
- Commercial judgement grounded in the client's actual situation
- Respect for client information and internal context
- Managing conflicts appropriately and openly
- Acting within our actual expertise
- Escalating to specialist advisers where that is the right thing to do
2. Where we work
We work across business transformation, innovation, procurement, technology, operations, governance, commercial growth and international business support. Where a requirement sits outside our expertise, for example regulated legal, financial or audit advice, we will say so and suggest that specialist support is obtained.
3. Working with us
We agree scope and expectations before work begins, keep clients informed as an engagement progresses and set out recommendations in priority order with realistic sequencing. Decisions on whether to act on a recommendation remain with the client.
Contact
Questions about this document can be sent to support@prohubgroup.co.uk. PROHUBGROUP LTD, trading as ProHub Group, company number 16285611, Registered in England and Wales. Registered office: Bartle House, Oxford Court, Manchester, M2 3WQ, United Kingdom.